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Winter Preventative Plumbing Essentials | Pro Tips to Protect Your Pipes in the Winter Months

January 2, 2023

The general rule of thumb when it comes to plumbing freezing in the winter is that if the temperature outside drops below 32°F (0°C), the pipes inside your home may be at risk of freezing. If the temperature drops significantly lower than that, such as in the teens or single digits, it’s even more likely that your plumbing could freeze.

Generally, a frozen pipe can burst in as little as a few hours if the temperature is cold enough and the pressure is high enough. To help prevent this from happening, it’s important to keep pipes from freezing in the first place by insulating them, keeping the temperature of your home above freezing, and ensuring that pipes are properly maintained.

 

To keep your home’s plumbing safe during the winter months, here are some tips that you should consider:

 

Insulate Exposed Pipes

Uninsulated pipes in exposed areas like the attic, crawl spaces, and garage are especially vulnerable to freezing temperatures. Make sure to use proper insulation materials to protect them.

Fiberglass insulation, foam insulation, and heat tape are all excellent options for insulating plumbing to keep it from freezing. Fiberglass insulation comes in rolls that are easy to install around plumbing pipes. Foam insulation comes in pre-cut shapes and sizes that fit around pipes and can be sealed to the wall with caulk. Plumbing heat tape is an electrical heating element that is used to keep pipes from freezing in cold climates. It is a self-regulating, insulated cable that is wrapped around the pipe. When the temperature drops below freezing, the heat tape turns on, providing just enough heat to keep the pipes from freezing.

 

 Keep Cabinets Open

If you have exposed pipes within your cabinets, keep the doors open to allow warm air to circulate. If you notice a drip or any signs of water, turn off the water shutoff valve and immediately put a bucket down to ensure that your space does not flood.

 

 Disconnect Water Hoses and Insulate Outdoor Faucets and Spigots

Make sure to disconnect all water hoses from exterior faucets and spigots to prevent freezing. If you have outdoor faucets, make sure to insulate them with specially designed covers or wrap them in foam insulation. You can easily find these on Amazon or at your local hardware store.

 Inspect for Leaks

Check your property for any signs of water leaks or dripping faucets, as these can lead to frozen pipes. Furthermore, if you are not going to be at home for more than 24 hours, you should consider having a third party frequently check your home for any signs of compromised plumbing. If you notice any signs of water spots, report those to your property manager and maintenance coordinator immediately.

Maintain Consistent Indoor Temperatures

Generally, it is recommended that you keep your thermostat at a minimum of 65°F to prevent plumbing from freezing. If your home cannot maintain a consistent temperature due to a power outage, it is important to take measures to protect your home’s plumbing to avoid costly repairs. It is recommended to keep each faucet at a slow drip to relieve water pressure and prevent freezing.

 

 Know Where the Main Shutoff Valve Is – In case of an emergency, it’s important to know where the main shutoff valve is located so you can quickly shut off the water.

If you are renting your home, be sure to have the steps to file a maintenance work order handy.

Our top priority at RentWise Property Management is to care for your home as if it were our own. We know your investment is important to you, and you want it maintained both financially and physically. As you can see, there are many effective ways to protect your property. We care about our property owners and tenants just like our friends and family. We would love to have you as part of our RentWise Family! For more information on how we make things “Less Hassle, More Happy”- visit us here! 

Filed Under: Financial, Insurance, Investment Property, Maintenance, Property Investment, Property Management, Rental Properties Tagged With: boise, caldwell, communication, exterior, homes, inspection, investing, investment management, investment property, kuna, leases, management, meridian, middleton, nampa, professional, property managment, protect, rentwisepm

Maximizing Value | 3 Ways A Professional Property Management Company Can Save You Time & Money

October 27, 2022

You’ve decided to turn your property into a rental home. Hooray! Self-managing your rental properties may often seem like an easy task & a good idea.

However, you may soon realize that managing a rental property involves a TON of work and a time commitment many investors do not have. When you decide to self-manage, essentially, you become the “everything” person. What does that mean? You have officially been promoted to the landlord, marketing professional, photographer, maintenance coordinator, emergency contact, tenant screener, document preparer, accountant, and legal liaison. Whoa.

You may feel as though you are maximizing your passive income profits by not spending the extra money for professional help. However, there are costs associated with bringing in professionals; trying to handle everything yourself could cost you money. Rental Properties can be an excellent source of income. Here are three ways hiring a professional property management company can take some of the burdens off the investors.

Marketing + Finding High-Quality Tenants For Your Rental

Professional property managers are well-versed in how the local rental markets perform, vacancy trends, and average rents collected. When you do business with a property manager, you hire their skill sets to help get your rental tenanted quickly. Your property manager may provide recommendations on upgrades or potential maintenance that needs to be completed to get your property ‘rent ready’. Additionally, your property management team will be able to advise you on suggested appropriate rents for your area and will assist in maximizing your return on investment. Further, your property manager will have access to countless marketing tools, such as the company’s website, professional business pages, the MLS, and social media.

Once you have found a potential tenant, you must adequately screen and vet them to ensure they have the ability to pay rent, have a clean background, and are not scammers. Many property owners have little experience in screening tenants and often do not have the tools to complete proper background qualification checks legally. Professionals have proven processes in place to work quickly and efficiently screen tenants. Not only does this give you back some of your time, but it also creates the opportunity for quality tenants to remain in your home long-term.

One aspect of owning a rental property you may not have considered is federal, state, and local landlord-tenant laws. When accepting applications and screening potential tenants, you must comply with all regulations to avoid legal turmoil. Your property management team remains trained and up-to-date on all current regulations, such as fair housing and discrimination laws. This expertise also comes in handy if an unfortunate eviction were to occur. There are many processes and procedures involved with carrying out an eviction. Removing a tenant is never a good feeling, but having a trusted team of experts on your side can ease some of the anxiety associated.

Maintenance & Repairs

It’s 2:00 AM, your phone rings, and it’s your tenant with an emergency. You’re traveling across the country and cannot get to the property for several days. Additionally, you do not have a list of reliable and licensed contractors available to perform quality repair work. This sounds like every investor’s nightmare, right? One of the largest perks of working with a property management company is having someone on your team 24/7 to address any maintenance concerns immediately.

Additionally, experienced property managers can resolve issues quickly as they have access to teams of trusted vendors. This means that you, as the investor, that you no longer have to answer any tenant maintenance requests directly. Many property management companies also have preventative maintenance programs. These programs can include routine maintenance inspections with the hope that any small issues are caught early before evolving into larger, more costly problems. This allows peace of mind for the property owner and affords the opportunity for major systems in their properties to be checked regularly and maintained.

The right property management team looking out for your property will save you time and money. You will no longer have to stress and coordinate maintenance repairs, no matter how serious the issue may be.

Rent Collection + Lease Enforcement

Time is money. It is no secret that sometimes collecting rent from your tenants can be a challenge. Property Managers are responsible for preparing a lease agreement and enforcing the standards once a new tenant signs for a property.

Property Managers assist with making rent collection easier and seamless for everyone in some of the following ways:

  • Offering convenient ways for your tenants to pay their monthly rent
  • Explain the rent collection process to new tenants so that they thoroughly understand the process and their obligations under their lease agreement.
  • Discussing the consequences and outlining the process for non-payment of rent, late fees, and potential eviction
  • Your property manager will handle the legal procedure for eviction and stand behind you in court to help recover any costs related to a non-paying tenant.

Additionally, outside of monthly rent requirements, when a tenant signs a lease on a property, they are signing a contract to abide by the standards set forth by the property manager.

A few situations that will be outlined in a lease agreement are:

  • Pet Policy
  • Security Deposits
  • Rent Payments
  • Notice of Entry
  • Subletting and Roommates
  • Parking Policies
  • What’s Included in the Lease- utilities, appliances, pest control, etc.
  • Repairs and Maintenance
  • Insurance Requirements
  • Process for Addressing Violations

There are many ways that Property Managers enforce the standards of a lease agreement. Many will have processes put in place for quarterly, biannual, and annual check-ins to ensure that the legal requirements of the lease are being met.

Closing

Hiring the right property manager is essential to your success while owning an investment property. It will not only save you time and money, but it will ensure that you are PROTECTING your investment long term.

If you are looking for a property management company to help save you time and money, RentWise Property Management would love to connect with you! 

Reducing vacancies, avoiding a bad eviction process, or handling a major repair request more than makes up for the cost of investing in a professional property manager. We guarantee our best practices and ethical standards are unmatched. We are dedicated to creating relationships with clients, tenants, and vendors to make owning an investment property easier and more profitable.

 

Filed Under: Financial, Investment Property, Maintenance, Property Investment, Property Management, Rental Properties Tagged With: boise, caldwell, communication, eagle, exterior, home, homes, inspection, investing, investment, investment management, investment property, kuna, leases, leasing, management, meridian, middleton, nampa, narpm, National Association of Property Management, professional, property investment, property managment, protect, real estate trends, rental, rents, rentwise, star, technology, treasure valley, vacancies, vacancy

Amenities & Tenant Safety | Tips For Child-Proofing Your Rental Property

October 12, 2022

It’s no secret families with children and pets are ideal long-term tenants. Once families begin to expand, it is difficult for them to unnecessarily move from one place to the next every year or so. Recent statistics show that families generally stay put on average for three years. Those are great odds for rental property investors.

When searching for their next home, families typically have a few key points at the front of their minds. Location, schools, and safety are huge components of any home search. While thinking about safety, many property owners don’t consider that this can mean a child-proofed home for their prospective tenants. This often overlooked amenity can be a huge selling point when a family is viewing at home. If you’re looking to keep your vacancy rate low, there is no better way than to keep your tenants happy. And what better way to appeal to families than to protect their loved ones? More amenities and attention to detail equals a higher monthly rent, which in turn will boost your monthly passive income.

If you’re unsure where to start in the child-proofing game, you’re in luck. We’ve put together a short list of easy ways you can implement safety features into your rental property.

Windows + Window Treatments

Many rental properties have window coverings, or blinds, with long pull strings that can hang low to the ground. This makes it easy for young children to get tangled in the cords, and unfortunately, small children have died from strangulation. Many state legislatures are fighting to outlaw corded blinds in homes.

If you are looking for a great way to dip your toes into the child-proofing game without making it obvious, installing cordless blinds at your rental is a beautiful place to begin. They are visually appealing and are constructed infinitely better.

If you do not have the budget to overhaul every window treatment, there are still steps you can take to enhance safety around the blinds.

  1. Install a small hook where the cord can be tied up and out of reach of a child or pet
  2. Provide curtain cord covers that clip any excess cord from the blind

Additionally, ensure that the windows in your rental are secure and that the locks are in good working order. Inspecting the stability of the window panes and screens will eliminate the risk of a window falling on a child.

 

Electrical Outlet Covers

Once babies are on the move, there is no stopping them from exploring anything and everything they can get their hands on. Electrical outlets are no exception. Electrical outlets are a magnet for little fingers due to being eye level with a little tot. Babies and toddlers are infamous for wanting to touch outlets and stick their fingers and/or toys into the little sockets.

To protect against accidents, installing outlet covers is one of the easiest child-proofing measures you can take. There are many different options, all of which do not affect the functionality of the outlet. While this is a very inexpensive and easy fix, saving the tenant the hassle of doing it themselves is a huge bonus in showing that their landlord cares enough to take care of it for them.

Pools

If your investment property has a pool, there are steps that you must take to make accidental drowning a non-issue for tenants with children. Child-proofing the pool area will provide value for prospective tenants and protect your liability as the owner should an accident occur. Peace of mind is priceless for parents who not only want to provide a fun space for their children that is safe.

  • Signage. Post signs on how the pool should be used, maximum occupancy, and any emergency directions.
  • Pool Surroundings. Your property’s pool should have a fence with a tall, locked door that will prevent children from swimming unattended. The fence should be tall enough that even the most agile kiddos cannot climb over and sneak in.
  • Pool Covers. When looking at safety, there are many different options for pool covers. To protect the integrity of the pool, you may opt for a hardcover, which also can withstand a person’s weight. Another option is netting, specifically designed to securely stretch across a pool and eliminate the risk of drowning if someone falls in.
  • Pool Alarm. Designed to sound a loud alarm when the pool water is disturbed, this feature may make parents feel safer about having their child living in a home with a pool.

Falls

Not every rental property is one-story, and it is imperative to consider fall risks and safety when child-proofing a home.

  • Inspect the stability of all fences and railing to ensure that nothing is loose.
  • Be sure that balcony fencing does not have a wide enough space where a child could slide through.
  • Ensure the railing is tall enough that a small child cannot fall over the edge.

 

Other Considerations

While we have hit on some of the significant items, there are still many things you do to up your child-proofing game.

  • Install cabinet locks
  • Add child-proof door locks to all exterior doors
  • Install removable, walk-through gates at the top and bottom of each staircase 
    • Encourage your tenant that they are welcome to do the same
  • Add hand railings to exterior stairs and porches to discourage falling
  • Install appliance locks and appliance anchors to ensure that they cannot fall if a child climbs on them
  • Add rubber bumpers to sharp corners and edges

Going that extra mile to provide safety precautions and thus some childproofing strategies can positively affect your potential tenant’s family’s desire to lease your investment property.

If you have more questions or you want to find out more about our services and how you can have LESS HASSLE. MORE HAPPY when it comes to owning an investment property; visit our website at www.rentwisepm.com or give us a call at 208-949-3083.

 

Filed Under: Financial, Insurance, Investment Property, Maintenance, Property Investment, Property Management, Rental Properties Tagged With: boise, caldwell, childproofing, exterior, home, homes, inspection, investing, investment, investment management, investment property, investments, investor, kuna, leases, leasing, management, meridian, middleton, National Association of Property Management, professional, property investment, property managment, real estate trends, rentwise, rentwisepm, technology, tenants, TIPS FOR RENTERS, treasure valley, upgrades, vacancies, vacancy

Fall Overhaul | Our Seasonal Cleaning Guide for Renters in the Treasure Valley

September 28, 2022

Fall has officially arrived! Our favorite season! The mornings are feeling cooler, the days are getting shorter, and there are pumpkins everywhere. You’ll likely spend more time indoors as the temperatures drop. As you snuggle up on the couch with some hot cider, you may look around and realize it is time to tidy up your rental. Spring gets all the credit for the “cleaning season”; however, we think that fall is the perfect time to organize and declutter.

Proactively getting ahead of the cleaning game is essential as we will soon enter a new holiday season. Here is some motivation; there is a good chance you’ll be hosting friends and family for the holidays and will soon pull out all those beautiful decorations. Regrouping and decluttering before you add gifts and guests will make the fall and winter seasons even sweeter! These fall overhaul tips can boost your mood while providing a welcoming place to relax as the seasons’ change.

Decluttering & Organization

1. Take Charge of Your Closet

One of the easiest ways to know if you’re wearing most of what is hanging in your closet is to reverse your hangers the opposite way. Each time that you wear an item turn the hanger the right way. At the end of the season, you’ll have a solid idea of what needs to go due to not being worn.

2. Donate, Regift, or Recycle Unused Household Items

Donate gently used clothes & toys to shelters and other community-focused organizations that accept donations if possible.

3. Organize in Storage Totes

Keeping organized is no easy feat, and we’ve all been there. Separating and storing seasonal items, craft supplies, decorations, and more into their designated storage totes will make things easy to find when the time comes.

Fall Cleaning Tips

Living Areas

  • Vacuum all carpets and rugs, and vacuum your furniture. If you have a carpet cleaner, steam your floors and furniture.
  • Dust and wipe down all the hard surfaces such as bookshelves, end tables, dressers, and so on.
  • Wash all blankets and throw pillows
  • Wash all curtains and dust blinds
  • Clean all windows inside & out
  • Wipe down doorknobs, light switches, handrails, counters, and faucets with a disinfectant
  • Wipe down all baseboards
  • Dust off ceiling fans

Kitchen

  • Clean and disinfect the microwave, inside and out
  • Change the hood vent filter above your stove and clean off any grease from the hood
  • Use a plumbing safe cleaner for your garbage disposal
  • Pull the refrigerator out and vacuum the coils and the floor behind the unit
  • Clean out your pantry and, wipe down the shelves, donate any items that you may not use
  • Wash and disinfect your trash can
  • Clean out from under your sink and throw away any old cleaners
  • Clean out and disinfect the inside of the refrigerator and freezer
  • If applicable, run a self-clean cycle on your oven

Bedrooms & Bathrooms

  • Scrub your sink and remove any build-up
  • Disinfect the shower and tub
  • Scrub all the grout in the shower with a grout safe cleaner
  • Clean the inside and outside of the toilet
  • Sweep and scrub the floors
  • Wipe down cabinets and vanity
  • Clean all of the mirrors
  • Wash your shower curtain and shower curtain liner

Exterior & Safety

  • Keep gutters free of leaves and tree branches
  • Sweep your patio and/or deck and keep free of leaves that could damage the finish
  • Power wash your outdoor lawn furniture and outdoor toys and prepare to store them for the winter
  • Change the batteries in your smoke and CO2 alarms throughout the home
  • Change your HVAC filter at least once every 30 days
  • Test your furnace and thermostat to make sure that it is properly functioning

 

Free Printable Checklist

We’ve included a free printable checklist just in case you are anything like us and want to keep a reminder hanging around.

 

It is our ultimate goal here at RentWise to be the best in the business. We take pride in our team and the properties that we manage. If you would like more information on how we can help make owning an investment property “Less Hassle, More Happy”- we would love to speak with you! Give us a call at 208-949-3083 or email courtney@rentwisepm.com

Filed Under: Property Investment, Property Management, Uncategorized Tagged With: boise, caldwell, communication, eagle, exterior, home, homes, inspection, investing, investment management, investment property, investor, protect, rental, tenants, TIPS FOR RENTERS

3 Tips To Protect Your Vacant Rental Property

September 14, 2022

Do you own a rental property in the Treasure Valley in Idaho?

The overall vacancy rate between Ada & Canyon counties is at an all-time low of 1.67%! Although the vacancy rate is historically low, your rental property will become vacant at one point or another.

However, you may not have considered that a vacant home is a desirable target for thieves, crime, and vandalism. Empty homes are the easiest to break into without anyone noticing. Property damage from a break-in will likely be costly. Stolen plumbing, appliances, broken windows, and property damage can eat away your property’s profitability quickly. It will also take time to repair the damage so that it is livable again. There are several vital steps that you can take to ensure that your investment is protected and able to be rented as soon as possible.

Protecting Your Vacant Rental

1. Create The Appearance Of Activity

  • Increase Lighting- Keeping a vacant property well-lit is a considerable deterrent for those lurking. Installing motion-activated exterior lights on the front and back of the property is a great start. Further, having timed lights on the interior and exterior of the home will create the illusion that there is a resident in the home. If lights are kept on 24-7, it can quickly become evident to a criminal that there is no movement at the home.
  • Window Coverings- If you haven’t already invested in blinds or curtains, a vacancy is a perfect time to have those installed. Anyone can visit a property and look in a window; if it is apparent that the property is empty, this is an open invitation to crime. Covered windows can create the illusion that someone is home.
  • Maintain Landscaping- Overgrown and unkempt landscaping is the first sign that no one is living at a property. If your home is vacant and between tenants, landscaping will be a top priority to increase curb appeal. Further, keeping the lawn mowed and trimming shrubs and trash out of the yard will deter unwanted visitors.

2. Regularly Inspect The Property

  • Check Locks & Doors- Continue maintaining the home’s security by checking for broken doors and windows and ensuring that all locks are functioning correctly.
  • Remove Mail & Packages- Porch shoppers will quickly notice if there are boxes at the door. Additionally, if the mailbox is overflowing, this is a surefire indication that no one is home.
  • Visit the Property- If you are self-managing your rental and are local, visit your property regularly. However, be sure not to visit at the same time, as this will show a pattern. Thieves are sneaky and notice these small nuances when targeting a property.
  • Hire a Third Party to Inspect the Home- If you are not local or don’t have the time to dedicate to frequent visits, you may consider hiring a trusted third party to inspect the home. Experts such as TaskMasters Idaho will offer convenience and peace of mind to handle your vacant home inspections. A third-party inspector will enter the property frequently, test all doors, locks, and plumbing, and look for signs of forced entry.

3. Hire a Property Manager

It would be best if you were using one of Boise’s most-trusted property management companies. If you have potential tenants contacting you directly regarding your available vacant rental, be mindful of how much information you share. Your property manager can handle the many facets of protecting your vacant property and getting it tenanted quicker. Some of the details that your professional property manager will take of are:

  • Screening Tenants- Property Managers are skilled at screening potential tenants and spotting a scam. If you are inexperienced, you may disclose specific details regarding your vacant property to a stranger, which could set your home up for a break-in.
  • Marketing Your Property– The easiest way to eliminate vacancy concerns is to place great tenants in your property. Your property manager has access to a much more extensive network and will begin marketing the property immediately.

Final Thoughts

Owning a rental property in a place such as the Treasure Valley offers extremely low vacancy rates. Tenants are staying put and leasing properties for more extended periods. However, all rental property owners will experience a vacancy as tenants move from time to time. Additionally, considering the above tips, your vacant rental property will remain better protected. Further, staying proactive will lower the risk of costly damages due to theft, vandalism, or a break-in.

RentWise Property Management is committed to your success while owning an investment property. Investing in our services will not only save you time and money but will offer peace of mind that you are PROTECTING your investment long-term.

Filed Under: Financial, Investment Property, Maintenance, Property Investment, Property Management, Rental Properties Tagged With: boise, caldwell, communication, eagle, exterior, home, inspection, investment, investment management, investment property, investor, kuna, leasing, management, meridian, middleton, nampa, professional, property investment, protect, rental, star, treasure valley, vacancies, vacancy

What is a Maintenance Emergency? | Your Guide to Identifying Emergency vs Routine Maintenance Requests

August 31, 2022

Undoubtedly, living at any property, you can expect things to break from time to time. Do you know what is considered an emergency maintenance situation? Sometimes, it can be undeniable in situations such as a severely leaking roof causing it to rain outside and inside your home. This certainly qualifies as an emergency, and requests must be submitted quickly. Other times, it may seem unclear as to what needs urgent attention. What if your oven stops working? Or your air conditioner isn’t cooling the home? Are these emergencies? What is considered an enormous inconvenience and emergency to a resident may not be an emergency when looking at the bigger picture. But, how can you identify an emergency or not? First, it is always a good idea to pull out your lease and read maintenance requests’ verbiage. Emergency maintenance may be identified as fire, flood, uncontrollable water, backed up sewer, electrical problem endangering life, or smell of gas. None of that sounds like fun. Let us break down a few situations that may fall under an emergency.

Emergency Maintenance

A maintenance emergency is something that, if it isn’t remedied immediately, could cause injury, pose a health threat, or cause severe property damage.

A few examples of maintenance emergencies can include:

  • A sewer back-up if it is flooding your home
  • A fire that is unable to be put out with your in-home fire extinguisher
  • The smell of gas / broken gas line / or suspicion of a gas leak (natural gas has an identifiable smell of rotten eggs)
  • Your roof is leaking and causes flooding and damage to the interior of the home
  • A broken pipe, waterline, or flooding inside your home
  • Air conditioning not working in sweltering weather
  • Furnace not heating home in frigid weather
  • Other electrical issues that, if not immediately repaired, could result in lasting damage, such as a fire

Routine Maintenance

Every maintenance issue is not an emergency. For example, if you have a leak from your toilet that is minor and can be contained with a bucket or some towels, this is considered a routine maintenance issue but not an emergency. Furthermore, a small leak, while annoying, would be considered a routine maintenance request.

Here are a few examples of situations where you can submit a routine maintenance request:

  • Your dishwasher isn’t properly draining
  • The garbage disposal is buzzing
  • There’s no hot water
  • Your stove burner won’t light or heat up
  • You have a clogged drain
  • Your ceiling fan stopped working
  • Your refrigerator is not cooling quickly
  • Your HVAC system isn’t heating or cooling in weather above 50 and below 90 degrees

Troubleshooting Maintenance

Many landlords and property managers expect their tenants to troubleshoot some issues before submitting a routine maintenance request. This isn’t because your maintenance team doesn’t want to help. Sometimes, things can be easily remedied with a quick DIY and will save you and the maintenance team time to tend to larger issues.

Below you will find detailed instructions on how to mitigate small maintenance issues in your home:

1.  Smoke Detector won’t work when tested: Test with approved smoke detector smoke spray and replace the battery.

2. Smoke Detector beeps: Replace the battery and check for proper wire termination connection.

3. No power to plugs or switches: Check and reset breaker panel or replace blown fuses. Check and rest all GFI outlets (located in the kitchen, bathrooms, utility rooms, and garages). Check if the plug works off a wall switch.

4. Garbage disposal doesn’t work: When on, do you hear a buzz? If you do not hear a buzz, hit the reset button on the bottom of the disposal and test. If you hear a buzz, turn off the disposal and unplug it from the wall. Mounted on the side of the disposal or side of the cabinet is an Allen wrench. Put the wrench in the center shaft and twist back and forth (this un-jams the disposal). Remove the object, turn it back on, and test. Repeat until the object is removed.

5. No hot water: Check the thermostat on the tank for proper temperature setting. Check that thermostat is not set to “vacation.” Check and reset the breaker in the power panel. Check and reset the button next to the thermostat.

6. Hot water is too hot: Check the thermostat on the tank and turn it down.

7. Plumbing or fixtures leak: Turn off the water fixture, turn off the water at the supply line and notify Landlord immediately.

8. Toilet is plugged: Plunge and test.

9. No heat: Check the thermostat. Check that furnace covers are in properly. Check that a switch that looks like an ordinary light switch is turned on (located in or near the furnace room). Did you pay or disconnect the utility? Clean and replace filter and test.

10. Dishwasher won’t drain clean food out of the bottom of the dishwasher.

11. Dishwasher grinds or no water is coming in. Turn off; if there is no water on the bottom, pour two large glasses of water into the bottom and re-start. If the problem continues, call Landlord and discontinue use.

12. Refrigerator too warm or too cold: Check thermostat in the refrigerator is set correctly.

13. Water drips from the freezer to the refrigerator compartment. Remove all food and store it in a cooler. Turn off the refrigerator and allow it to defrost. Turn the refrigerator back on and replace food.

14. No Air Conditioning: Check all circuit breakers. Clean and replace filter and test.

Filing a Maintenance Request

Do not avoid maintenance requests! Although, some tenants feel as though they don’t want to bother their property manager with maintenance requests, so they don’t notify anyone. Any maintenance request that the property management team is responsible for should be filed as soon as possible. Further, if you fail to submit a maintenance request and the issue has escalated, resulting in damage to the property, you may be held responsible for any damages for neglecting to turn it in. A small issue now could turn into an emergency if it isn’t handled properly.

Additionally, if you have noticed an issue but are unsure of how to proceed, reach out to your property manager! Likewise, they will be glad to hear from you and can direct you toward a solution or suggestion. Your property manager will be able to explain if your issue is considered an emergency or routine maintenance.

Furthermore, if your property manager utilizes online maintenance requests, be certain to familiarize yourself with the platform. Undoubtedly, knowing how to submit a request will make your life less stressful should a maintenance issue arise.

At RentWise Property Management, we promise that we make every effort to act in our client’s best interests in every situation.

Interested in learning more about our services and how we can provide you with this type of service? RentWise Property Management. Less Hassle. More Happy.

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    Our Location:

    RentWise Property Management
    925 N Main St. (drop box only)
    Meridian, ID 83642

    Mailing Address:
    P O Box 191208
    Boise ID 83719

    Contact Us:

    Office: (208) 949-3083
    Fax: (208) 953-7870
    E: office@rentwisepm.com

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