Find Help – https://findhelp.org
Idaho 211 – https://211.idaho.gov/
Jessi Tree – https://www.jessetreeidaho.org/
United Way – https://www.unitedwaytv.org/
Indigent Services – https://adacounty.id.gov/clerk/indigent-services/
Religious organizations can also be a good resource for assistance
El-Ada – https://eladacap.org/
A Message for Our Tenants
We hope you and your family are doing well and staying safe and healthy during this time. With all of the uncertainty and misinformation surrounding this pandemic, we understand that you may have concerns and questions surrounding COVID-19 and what that means in regards to renting. This global crisis has affected so many and we are so sorry if you or your family has been negatively affected by what has been happening. We are working hard to keep updated and adapt to this ever-changing environment.
We want to provide as much clarification as we can for you. For those of you fortunate enough to have not been financially impacted, rents are still due on the 1st of each month moving forward, and our policies for rent payments will remain intact. With that said, if your family has been directly affected through illness, loss of income or issues with childcare please contact our office as soon as possible via phone or email so that we can review the necessary documentation and come to a resolution. We also encourage you to consider reaching out to local resources designed to aid people in need. Some of those resources are listed at the top of this page for your convenience.
Please know, that we do not have the liberty to forgive any amount of rents at this time, but we are able to make certain payment arrangements with affected tenants for any balance due. We recommend that you pay as much as you can to help minimize the financial impact moving forward. When you reach out, a member of our staff will work with you to set up the plan for any deferred rents and you will need to provide one of the following: most recent pay stub, a written statement of your circumstances or a letter from your employer. Our staff can provide further details on this forbearance plan once you have contacted us so please do so as soon as possible.
As you already know we are a virtual property management company so there has been little to no change in our daily operations as of right now. You may see a delay in some requested non-emergency maintenance as our vendors work through their own difficulties. Please know maintaining the properties we manage is a priority and we are monitoring all work order requests that come through. All in-person walkthroughs have been suspended until April 30th and we will let you know if that changes based on any City, State or Federal guidelines or orders. We still plan to perform our routine sprinkler turn services in the month of April as that does not require any direct contact and you will receive additional information on that in the coming weeks.
We are here to help and there are so many moving parts behind the scenes in our industry in order to maintain housing for each and every one of our tenants. This situation is evolving rapidly and changing frequently, we are working through it just as you are, so we appreciate your communication and patience through this time.
To communicate about any hardship you are having please call our office at 208-949-3083 or email us at firstname.lastname@example.org. We wish you the best and hope this provides some clarity and comfort during this time.