Once you’ve made the decision to invest in a rental property, you’ll want to find a qualified, professional property manager to help you make the most of your investment. Here are five things you should check before hiring a property manager in the Treasure Valley.
#1: Is their website useful, comprehensive, easy to navigate?
For most, a website is the first impression when searching for a property manager. If it’s difficult to get the information you want on the website, it might be difficult to get the information you want after you hire them. The website should typically be able to answer any questions you might have as a landlord – barring a few special circumstances – but you should be able to get a pretty good idea of how efficient a company is by their website.
#2: Do they have online resources for their clients?
We are all going 100 miles an hour most of the time, from work to kids to school to vacations – it’s a busy world out there. Having the technology and proper resources online for applicants, tenants, clients is an essential part of running a smooth ship when it comes to your investment property. Not only is it convenient, but it time stamps and creates a communication trail which is the most important aspect of our industry.
#3: Do they answer the phone when you call or call you back within a few hours?
Frankly, it’s rude to not return someone’s call. Not having an appropriate turn-around time in returning a call or replying to an inquiry of some kind typically means that either they don’t have the proper staff to assist them with their daily duties as a property manager or it might also mean that their priorities are elsewhere.
#4: Do they have online reviews?
Take the time to read the reviews on your prospective property manager’s Google profile and social media accounts. Weigh the negative reviews with the positive reviews, and make an informed decision on whether to move forward with that property manager.
#5: How does their lease stack up?
It’s incredibly important that you have a property manager who understands local laws and can create leases that keep you compliant while protecting your interests. There are many leases available for download on the internet that don’t property protect you or your tenant. It pays to work with a qualified professional to avoid costly legal issues in the future.
Considering investing in a rental property? Schedule a free consultation with RentWise Property Management.